Privacy policy

Welcome to Hotcards (“we,” “us,” or “our”). Protecting your privacy and personal information is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from https://hotcards.shop.

1. Information We Collect

We collect personal information that you provide directly to us when you:

  • Make a purchase or attempt to make a purchase

  • Create an account on our store

  • Subscribe to our newsletter

  • Contact us for support or inquiries

The types of information we may collect include:

  • Contact Information: name, email address, phone number, and shipping/billing addresses

  • Payment Information: credit/debit card details or other payment information (processed securely through Shopify or our payment partners)

  • Order Information: details about the products you purchase, order date, and delivery preferences

  • Technical Data: IP address, browser type, device information, and usage data collected via cookies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order, shipping, or customer support

  • Send you updates, promotions, or offers (if you’ve opted in)

  • Improve our website and services

  • Comply with applicable laws and regulations

3. Sharing Your Information

We share your information only as necessary to provide our services, such as:

  • Shopify: our e-commerce platform provider

  • Payment processors: to securely complete your transactions

  • Shipping carriers: to deliver your orders

  • Analytics and marketing tools: to improve our store and advertising performance

We do not sell, rent, or trade your personal information to third parties.

4. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
You can control cookie preferences through your browser settings.

5. Data Retention

We retain your order information for our records unless and until you ask us to delete it.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing communications

  • Request information about how your data is processed

To exercise these rights, please contact us at hotcards.shop@gmail.com.

7. Security

We take reasonable measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. All transactions are processed through secure, PCI-compliant payment gateways.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a new “Last updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📧 Email: hotcards.shop@gmail.com

📞 Phone: +1 585 473 3670
📍 Address: 49 Merriman St, Rochester, NY 14607, USA
📄 Contact Page: https://hotcards.shop/pages/contact